❓ Frequently Asked Questions
What are your main product advantages?
We are a leading manufacturer with over 15 years of experience, specializing in products that meet Australia and USA standards. We offer top-tier quality at reasonable prices with three different systems to meet various market demands.
What is the standard size of your windows and doors?
Our products are fully customized based on specific size requirements, designs, and color preferences of each customer.
How long is the delivery time?
The typical delivery timeframe is 38 to 45 days after the deposit is received and shop drawings are officially confirmed.
Do the windows and doors come with glass installed?
Yes, we provide complete units including the glass, frame, sash, and hardware. You only need to install them directly into the wall openings.
What is your product warranty?
We provide a 10-year quality warranty. This includes frame resistance to fading or peeling, and proper functionality of hardware and accessories under correct operation. German hardware also carries a 10-year warranty.
What is your factory capacity for production?
With two factories and over 200 staff members, we have a production capacity of approximately 200,000 square meters per year for doors and windows.
Orix Steel
