Frequently Asked Questions
Q1: What door thickness is compatible with this smart lock?
The lock is designed to fit wooden doors with a thickness ranging from 38mm to 65mm.
Q2: Can I track who has unlocked the door?
Yes, the lock features an internal memory that stores the latest 255 unlock records, which can be queried through the management system.
Q3: What happens if the smart card is lost?
You can easily cancel the lost card within the receptionist management software and issue a new one to maintain security.
Q4: Does the lock lose information if the power goes out?
No, the circuit is designed so that lock information will not be lost even when power is disconnected.
Q5: What card types does the RFID system support?
The system supports MIFARE cards (M1), T57 (Temic) cards, and ID cards.
Q6: Is the lock suitable for humid or dusty environments?
Yes, the circuit board undergoes damp-proof and dust-proof processing before shipping to ensure long-term reliability.
Orix Steel
