Frequently Asked Questions
What is your background and location?
We are based in Guangdong, China, established in 2007. We serve global markets including South America, the Middle East, Africa, Southeast Asia, and Western Europe.
How do you ensure product quality?
We maintain strict quality control by always providing a pre-production sample before mass production and conducting a final inspection before every shipment.
What is the typical delivery timeframe?
For sample orders, the lead time is approximately 3-5 working days. For bulk orders, it typically ranges from 7 to 15 working days.
Why should we choose your products over other suppliers?
With over 26 years of experience in the security field, we are recognized for excellent product quality, leading technology, and reliable professional service.
What payment and delivery terms do you accept?
We accept delivery terms such as FOB, CIF, and EXW. Payments can be made via T/T, L/C, PayPal, or Western Union in USD, EUR, or CNY.
Which languages can your service team communicate in?
Our team is proficient in English, Chinese, Spanish, and Arabic to better serve our international clientele.
Orix Steel
