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Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a professional manufacturer operating since 2005, specializing in high-quality door solutions.
How long is your delivery time?
Typically 25–30 days if materials are in stock. Otherwise, it takes 45–60 days depending on the order quantity and customization requirements.
What are your payment terms?
Generally, a 30%–50% deposit by T/T with the remaining 50%–70% balance due before delivery. Irrevocable L/C at sight is also accepted.
How can I get an accurate price quote?
Pricing depends on your specific needs. Please provide: 1. Shop drawings or size schedules; 2. Profile color and type; 3. Glass type, thickness, and color.
What is your warranty policy?
We offer a 10-year warranty for powder coating and a 15-year warranty for PVDF coating. Hardware warranties vary by brand, with premium options offering up to 10 years of coverage.
How do you handle quality issues after delivery?
All products are thoroughly inspected before shipment. If a quality issue arises, we provide rapid replacements or necessary accessories via courier to ensure your project remains on track.