Frequently Asked Questions
Q1: What are your main products?
Our main products include WPC doors, WPC wall panels, PVC film, and light steel villas, specifically for interior and hotel door applications.
Q2: How do you guarantee product quality?
We have a dedicated QC department responsible for every stage from raw material to finished products. We provide a 2-year warranty.
Q3: Can you produce doors according to specific drawings?
Yes, we can. We review the customer's drawings first to confirm technical feasibility before proceeding with production details.
Q4: Are door accessories provided?
Yes, we work with reliable partners to provide high-quality door accessories including locks, handles, and hinges.
Q5: What is the Minimum Order Quantity (MOQ)?
For WPC doors, the MOQ is one pallet (approx. 30 sets). For WPC door panels, the MOQ is 100 pieces.
Q6: What are the payment terms?
We accept 30% T/T in advance with the balance before delivery, 100% irrevocable LC at sight, or EXW cash prices.
Orix Steel
